Can you work with our existing email platform?
We review its access, integrations and suitability before recommending a change. We agree any limitations and costs with you before work begins.
Can we email every patient in our database?
Do not assume that a patient record is permission for marketing. Your practice needs to review the purpose, consent, preferences and applicable requirements before a campaign. We include that review in the planning and approval workflow.
Do we need to replace our existing email software?
Not necessarily. We first review the platform, access, integration options and requirements. If the current tools support the agreed workflow, keeping them may be the better choice.
Is email marketing the same as appointment reminders?
No. Marketing campaigns and operational appointment messages serve different purposes. Their audience, content, tools and review process should be agreed separately.